Troubleshooting in Windows®

Problems with installing and running applications can often be attributed to conflicts with other programs or utilities that are running at the same time, or device conflicts.

Here are some resources that you can use to troubleshoot these kinds of problems to ensure a successful installation and operation of the application:

Windows XP

310126 - Troubleshooting Device Conflicts with Device Manager (XP)
310353 - How to Perform a Clean Boot in Windows XP
310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP
316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

Windows 2000

281770 - How to Perform Clean-Boot Troubleshooting for Windows 2000
315419 - HOW TO: Use Device Manager to Configure Devices in Windows 2000 (includes trouble-shooting)

Windows 98 and Windows Millennium

133240 - Troubleshooting Device Conflicts with Device Manager (98/ME)
192926 - How to Perform Clean-Boot Troubleshooting for Windows 98
267288 - How to Perform a Clean Boot in Windows Millennium Edition